The Value of Keeping Humans in the Loop in an Automated Environment
Accounts payable (AP) leaders must cut through a lot of hype around automation. From self-service supplier onboarding and touch-free...
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Paymerang Named Top Performer in Featured Customers’ Accounts Payable Software Report
Honor received for third year in a row. Paymerang has been named a Top Performer in the Accounts Payable Winter 2022 Customer Success...
Everything You Need to Know About E-Commerce Refund and Return Fraud
Good business says companies need to give customers the freedom to change their minds about a purchase. But businesses also need to be...
Simplify Audits With Automated Invoice and Payment Processing
Audit time is one of the most stressful times of year, causing moments of panic and apprehension across organizations. They open...
How CX Plays in The Age of AI and ChatBots
This article originally ran in CXBuzz. Hello. Is There Anybody in There? All of us as CX professionals and, more importantly, as...
‘I Want a Great Contact Center — How Do I Find One?’
By Greg Sarnow As a brand marketer or owner, does this sound like you? "I have a great product line, and my sales confirm that our...