PDMI Editorial

Ushering in six more weeks of shopping deals to be had. By Gina Pomponi Black Friday shopping has been in vogue since the 1970s. Who...

How brands can create interactive and measurable experiences across screens. By Jim Norton COVID-19 has changed every real-life...

By Geoff Crain Canadian e-Commerce enjoyed a massive spike in 2020, with 20.7-percent growth accounting for a $39.2 billion upswing. With...

This article originally ran in CXBuzz. Hello. Is There Anybody in There? All of us as CX professionals and, more importantly, as...

While many brick-and-mortar retailers are facing big 2020 losses, e-commerce sales revenue has skyrocketed in the stay-at-home era.

By taking the Black out of Black Friday, we as brands and marketing leaders share more transparency in our quest to even the playing field.